Profile
Friendly, organised receptionist with four years at a busy medical practice and a corporate office. Handles switchboards, bookings, visitors and petty cash. Fluent in English, isiZulu and Afrikaans.
Experience bullets
- Answered and routed around 120 calls a day on a multi-line switchboard for a practice of eight doctors.
- Managed bookings in the practice system, cutting missed appointments by 30% with SMS reminders.
- Welcomed up to 60 visitors a day and kept the sign-in register and access cards up to date.
- Balanced petty cash and the daily card machine reconciliation with no discrepancies over two years.
Skills
SwitchboardDiary managementMS OfficeMedical aid claimsPetty cashCustomer careThree languagesConfidentiality
List the languages you speak. On a front desk they are a real skill, not a nice extra.